Cooperant Learning Privacy Policy

Last Updated: [February 3, 2026]

Cooperant Learning (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website cooperantlearning.com (the “Site”), use our services, sign up for courses, or interact with us electronically. By accessing or using our Site and services, you consent to the data practices described in this Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Register for an account or log into your account;

  • Subscribe to newsletters, courses, webinars, or mailing lists;

  • Purchase products or services;

  • Complete forms or surveys;

  • Contact customer support.

Types of personal data collected may include:

  • Contact Information: name, email address, phone number;

  • Account Credentials: username, encrypted password;

  • Payment Data: payment method details necessary to process purchases;

  • Usage Data: IP address, browser type, device information;

  • Interaction Data: pages viewed, clicks, session duration, cookies and similar technologies.

We also collect anonymous or aggregated data used for analytics and service improvement.

Purchase and transaction information, including products purchased, billing details, and transaction history, collected for the purpose of fulfilling orders, providing certificates or course access, and maintaining records required for accounting and compliance.

2. How We Use Your Information

We use your information for purposes including:

  • Providing, maintaining, and improving our services;

  • Processing transactions and fulfilling orders;

  • Sending updates, newsletters, and other communications you request;

  • Responding to your questions or requests;

  • Personalizing your experience on the Site;

  • Complying with legal obligations.

3. Cookies and Tracking Technologies

Cookies and similar technologies

Cooperant Learning uses cookies and similar technologies that are necessary for the Site to function properly, including enabling account access, maintaining user sessions, and supporting e-commerce features such as shopping cart functionality.

You may control or delete cookies through your web browser settings. Please note that disabling cookies may affect the functionality of the Site.

4. Data Sharing & Disclosure

We may share your data with:

  • Service Providers: third parties who support our services (e.g., payment processors, analytics providers);

  • Affiliates or Subsidiaries: as necessary for internal operations;

  • Legal Authorities: where required by law or to protect rights;

  • With User Consent: when you explicitly authorize sharing.

We will not sell your personal data to third parties.

Payment information is processed securely by third-party payment processors (e.g., Stripe, PayPal). Cooperant Learning does not store or have access to full credit card numbers.

5. Data Retention & Security

We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and enforce our agreements.

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction. However, no system can guarantee absolute security.

Purchase and enrollment records may be retained for longer periods as required for tax, accreditation, or continuing education compliance purposes (e.g. 7 years per the BACB).

6. Your Rights & Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including:

  • Accessing or correcting your data;

  • Requesting deletion of your data;

  • Opting out of marketing communications;

  • Withdrawing consent where applicable.

To exercise these rights, contact us as described in the “Contact Us” section below.

7. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verified parental consent. If we learn that we have collected such information without consent, we will delete it.

8. Links to Other Websites

Our Site may include links to third-party websites. These external sites have their own privacy policies; we are not responsible for their content or practices.

9. Changes to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date at the top reflects when changes become effective. Continued use of our Site after changes indicates your acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Cooperant Learning
Email: info@cooperantlearning[dot]com